Privacy Policy

Effective Date: 17/03/2026

At Black Doulas UK, we respect your privacy. This policy explains how we collect, use, and protect information from users of our website, including both parents/caregivers and doulas.

1. Information We Collect

1a. Parents and Caregivers (Visitors)

We do not collect personal contact information.
We use cookies and analytics tools to understand website usage and improve the platform. This includes:
- IP addresses
- Device/browser type
- Pages visited and time spent on the site

1b. Doulas (Listing Applicants)

Name, email, phone number, and partial address details
Services offered, experience, qualifications (if provided)
Location, social media handles, and profile images
Payment information for listings and featured placements

2. How We Use Your Information

Parents and Caregivers

To analyse website traffic and user behavior
To improve user experience and functionality
To ensure the platform works correctly

Doulas

To create and display listings
To process payments for listings
To communicate listing-related updates or enquiries
To prevent misuse of the platform

Profile information and supporting documents submitted via our application form are stored securely and solely used for the purpose of creating and managing your directory listing. You may request removal of your data at any time by contacting hello@blackdoulas.co.uk.

3. Cookies and Tracking

We use cookies to:

Monitor site usage and performance
Track visitor behaviour for analytics
Improve the user experience

You can control or disable cookies via your browser settings. Disabling cookies may limit some functionality of the site.

4. Sharing Your Information

We do not sell or share personal data for marketing purposes.
Your data may be shared with:
- Service providers (e.g., payment processors, hosting providers)
- Law enforcement if required by law

5. Security

We implement reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

6. Your Rights (Under UK GDPR)

You have the right to:

Access the personal data we hold about you
Request corrections of inaccurate data
Request deletion of your personal data
Object to processing or request restrictions
Withdraw consent where applicable

To exercise your rights, contact us at hello@blackdoulas.co.uk.

7. Data Retention

Visitor data collected via cookies is anonymous and retained only for analytics purposes.
Doulas’ data is retained for as long as necessary to maintain listings, process payments, or comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the site constitutes acceptance of any updates.